Related: The 15 Characteristics of People Who Succeed at Sales 4. When a salesperson has the detail the customer needs, even the detail the customer should have organized themselves, the more trust is developed between the customer and the salesperson. The more organized a salesperson is with customer information, the more notes they take on what products or systems have been sold/installed, where the problems have been, and what issues are still open or have been escalated, the better able they are to keep their customers happy long-term. A sales rep can even veer on the more introverted side of a personality, but if they are passionate about what they are selling, and how it can greatly improve the productivity of a business, not only financially, but also in the reduction of stress and effort for their customers, the easier it is to sell the product they represent. It gives them opportunities to show off a product they are proud to be involved with. When a salesperson believes in what they are selling, it is more exciting for them to sell. ![]() Related: 7 Assumptions Salespeople Should Never Make 2. Consumers aren't looking for a new friend, they are looking to upgrade and enhance the efficiency of their business. Personality is an important factor in sales, but it pales in comparison to what knowledge and being able to answer customer questions brings to the table. Because of their knowledge, elite salespeople don't have to sell themselves, they simply have to present the information the customer needs to understand. They are experts on product uses, mechanics, systems, and operations. ![]() They are knowledgeable, down to every detail, on the products they sell. Product knowledgeĪn exceptional salesperson always starts with knowledge. To follow are some unique traits which set top performers apart from others. To them each potential deal is a worthy challenge. However, top performing salespeople thrive without guarantees. It is largely based in potential and there are no guaranteed deals. ![]() They know they are the very engine of today's economy. Extraordinary salespeople accept nothing less than being at the top of their game.
0 Comments
Leave a Reply. |